FAQ

After Sales Service Service Video Technical Information FAQ

How do you make our business long-term and good relationship?

1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
What is your terms of payment?

T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance.
How about your delivery time?

Generally, it will take about 10 to 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
What is your terms of shipment?

Generally, we ship our truck by ro-ro ship, bulk cargo vessel, container etc.
Have You Tested All Your Trucks Before Delivery?

Yes, We Conduct 100% Inspection On The Products Before Delivery.
How Can You Ensure The Quality Of The Truck?

We Offer Used Truck With 0 Km Mileage. Our Offline Store Has 20 Years Of Experience In Used Truck Sales. There Are Many Experienced Technicians To Test The Truck To Ensure That Every Truck Of The Customer Is Of High Quality And Low Price.
What’s your minimum Order quantity?

Pls Don’ Worry, We Not Have Moq, 1 Unit Is Ok. Pls Feel Free To Contact Us If You Are Interested In Which Model.
What logistics ways we can work for shipment?

We can ship all trailer by various transportation tools.

√√ For 90% of our shipment, we will go by sea, to all main continents such as South America, Middle East, Africa, Oceania etc, either by container or RoRo/Bulk Shipment.
√√ For neighborhood countries of China, such as Russia, Tajikistan, Kazakhstan,Mongolia etc, we can ship trucks by road or railway.
√√ For light spare parts in urgent demand, we can ship it by international courier service, such as DHL, TNT, UPS, or Fedex.
How long will our price be valid?

√√ Price with long valid time —
We are a tender and friendly supplier, never greedy on windfall profit. Basically, our price remains stable through the year. We only adjust our price based on two situations:
The rate of USD:RMB varies significantly according to the international currency exchange rates.
Manufacturers/factories adjusted the trailer price, because of the increasing labor cost and raw material cost.
How can we guarantee quality?

We provide pre-sale inspection and verification, in-sale and after-sale full-link service process, 7*24-hour service to escort
your business and solve your after-sales problems.
Why should you buy from us not from other suppliers?

Based on the long-term accumulation in the automotive industry, we provide better services, lower prices, and more comprehensive pre-sales, in-sales and after-sales services.
Which payment terms can we accept?

Normally we can work on T/T term or L/C term.

√√ On T/T term, 30% down payment is required in advance, 70% balance shall be settled before delivery, or against the copy of original B/L for regular client.
√√ On L/C term, normally need 30% down payment by T/T, 70% by L/C at sight. a 100% irrevocable L/C without “soft clauses” can be accepted sometimes. Please seek the advice from the individual sales manager whom you work with.